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Terms

Ancillary Service
Audits (Service Audits)
Auto Rickshaw
Break Even Point
CDC (Centers for Disease Control and Prevention)
CV (Curriculum Vitae)
FDA (Food and Drug Administration)
Gaps
Health Tourism
Hip Resurfacing
Hospitality Services
IDP (International Driving Permit)
INR
ISO
IVF
JAMA (Journal of American Medical Association)
JC (Joint Commission)
JCI (Joint Commission International)
Life altering procedure
Medical Journey
MRA
Medical Records
Medical Travel ConciergeSM
Medical Tourism
Medical Visa
Rupee
Tourism
Travel Companion
Travel Health Planner
Travel Planner
Visa

Ancillary Service
A support service, which is secondary to the primary service. In the case of a medical traveler, the medical treatment is the primary service. The ancillary services include all non-medical aspects of the journey (i.e. lodging and transportation to the foreign country, ground transportation, meals, laundry, and misc. additional comforts such as air conditioning in a private hospital room).

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Audits (Service Audits)
A formal examination or review of a process, facility, and/or operations. In terms of Medical Tourism, a Medical Travel ConciergeSM often performs audits of hospitals, medical facilities and lodging to assess performance and conditions for the patient on a medical journey

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Auto Rickshaw
A 3-wheeled motorized vehicle, that looks more like the rickshaws commonly associated with China. Two passengers can sit comfortably in the back of a covered vehicle, protected from the sun, but the vehicle is open on the sides (for quick and easy entry/exit), has poor suspension and stability and no air conditioning. It is like riding on a scooter with a backseat. This mode of transportation is common, convenient and inexpensive in India

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Break Even Point
The point at which the benefits equal the costs, or the point where you're regained what you've invested and literally "Broken Even".

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CV (Curriculum Vitae)
A British term for a résumé. The term CV is commonly used by physicians in Europe, India and Asia.

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CDC (Centers for Disease Control and Prevention)
U.S. Health and Human Services agency in charge of developing and applying disease prevention and control and related health processes/education aimed at improving the health for people of the U.S.

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FDA (Food and Drug Administration)
U.S. Health and Human Services agency/regulatory body in charge of ensuring the safety and effectiveness of all drugs, vaccines, medical devices, diagnosis, and treatments in the U.S.

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Gaps
Anything the present facility or system can't or doesn't provide. The Medical Travel ConciergeSM focuses on provided services to fill in the "gaps" found in lodging, meals, and other areas affecting the patient on a medical journey.

Health Tourism
Another term for Medical Tourism.

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Hip Resurfacing
A procedure developed in India. Growing in popularity, this procedure is considered a preferable alternative to hip replacement in certain patients. The procedure reshapes and caps the ball of the femur with a prosthetic, removing far less bone that the tradition hip replacement.

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Hospitality Services
Medical tourism includes two main components, the medical care a patient receives and the ancillary services - or hospitality - required to make the patient's stay comfortable. Hospitality services can includes anything from arranging for private transportation, air conditioning, private nurses, customized meals, and apartments, to any service the patient needs to make his medical journey a success.

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IDP (International Driving Permit)
If you plan to drive a car abroad, see the AAA's list for the countries which honor the IDP

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INR
Exchange symbol for the Indian Rupee

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ISO (International Organization for Standardization)
ISO is an non-governmental organization made up of 157 countries' national standards institutes. This organization accredits and oversees facilities and administrations, including hospitals and clinics. Since the ISO does not oversee healthcare procedures, practices and methods, the medical traveler should be careful not to interpret ISO accreditation (or lack thereof) as an indicator of how well a facility performs medically.

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IVF - (in vitro fertilization)
IVF is a method of assisted reproduction that involves combing the egg and sperm in a lab and later returning a resulting embryo to the uterus.

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JAMA (Journal of American Medical Association)
A highly respected journal of medical news in the U.S

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JC (Joint Commission)
Surveys nearly 20,000 health care programs through a voluntary accreditation process (more details )

JCI (Joint Commission International)
is the international division of the Joint Commission (JC), the largest accreditor of health care organization in the U.S. (more details)

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Life altering procedure
A procedure which does not necessarily prolong a person's life, but adds to the quality of life.

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Medical Journey
Visiting a place away from home for medical treatment only.

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MRA (Medical Records Authorization)
Release of information (ROI) used by many U.S. hospitals and doctors before releasing a patient's medical records.

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Medical Records
Medical records typically include: x-rays, lab test results, medical history and findings, doctors recommendations and anything which could pertains to your upcoming medical treatments. Many records can be obtained in digital format, allowing for easy transmission to your physicians and medical facility abroad.

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In-Country Medical Travel Service Provider
Provides a comprehensive, end-to-end solution for the medical traveler, providing for all of his non-medical needs during his/her medical travel. While the In-Country Medical Travel Service Provider does all the planning that a health travel planner would do, he/she has infrastructure and staff at the destination to serve as your personal hosts/concierge during your medical travel.

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Medical Tourism
Visiting a place away from home, for leisure and medical needs. Also referred to as Health Tourism.

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Medical Visa
A special visa giving the holder a special status when traveling to a foreign country. Not all countries offer a medical visa. A medical visa may allow the traveler to stay longer for treatment and recovery.

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Rupee
Standard for currency in India, using an exchange rate symbol of INR. Other commonly used symbols for the Rupee include: Rs, IRs and Rs. Use the online currency converter to go from U.S. dollars to Indian Rupees and from Rupees to Dollars

Tourism
Visiting a place away from home for pleasure or leisure

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Travel Companion
Anyone (a spouse, parent, sibling, friend or hired aid) who accompanies a patient on his medical journey. The travel companion's function is to help the patient with any needs before, during or after treatment

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Travel Health Planner
A travel agent who specializes in booking medical travels, but who does not have infrastructure or staff at the destination

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Travel Planner
A travel agent; not usually versed in medical travel

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Visa
A stamp in or document affixed to your passport. You must receive your visa prior to traveling to the country requiring the visa. The visa is basically an authorization allowing you to travel to and through a country for a specific purpose, such as travel or medical treatments. A visa usually has some limitations such as how long or when you will be allowed to travel in that country

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